TopicDescription
Site AccessHelp with HarvardKey, accessing the alumni website, and information on various other Harvard affiliate sites
Email PreferencesHelp with updating Harvard email communication preferences
Email ForwardingTroubleshooting, Information about Spam Control, Information about Email Forwarding
Profile UpdateHelp with updating your information online
Message BoardHelp with posting job opportunities, current events, and other bulletin announcements
Red BookHelpful tip and writing prompts
Class NotesHelp and information with Alumni.Harvard class notes, and class notes in alumni magazines
Giving FAQInformation about giving to Harvard
Text MessagingHelp and information about receiving text messages from Alumni Affairs & Development
General FAQCommon question about Havard alumni services
Library Resources FAQInformation on library resources available to alumni
Links and ContactsWhere to go and whom to contact for a variety of questions

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Need to get in touch with the Online Help Desk?

Call or Email

You can reach us by phone at 800-823-2478 or 617-496-0559 (M–F, 9:00 a.m.–5:00 p.m. [ET]) or by email at haa_alumnihelp@harvard.edu.

Email the Help Desk

Help Desk Form

You can reach the HAA Online Help Desk by filling out the HAA Help Desk contact form.

Go to Help Desk Form